The Payment HQ

Reviews

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33 reviews

Dennis Doan
··from Google
We’re so thankful to Dalila Gomez for her incredible support with our annual gala fundraiser. As a nonprofit, it’s important to us that as much of our funding as possible goes directly to the students and creatives we serve — and Dalila truly helped us make that happen.

She was not only personable and easy to work with, but also brutally honest in walking us through the pros and cons of various companies and platforms. Her transparency allowed us to make informed decisions that aligned with our mission and budget.

Dalila even came to meet with us in person to ensure we knew exactly how to use the payment equipment, and went out of her way to streamline processes and make things easier on our end. She made what could have been a stressful part of event planning feel smooth, simple, and supported.

Thank you, Dalila — your dedication made a real difference.
Jesus Salazar
··from Google
Had the opportunity to collaborate with Charles and The Payment HQ, they are extremely professional, they care about people (not just transactions) and are truly a breath of fresh of air in the merchant services industry. The service is definitely under promised/over delivered which I can appreciate. Shout out Cesar, Dalilia, Joseph, and everyone else on the team that make themselves available to any of my needs as opposed other name brands who are just a 1-800 number. My business has been able to scale because and systems and relationships we've established working with The Payment Hq. Total game changer!
Lawrence Chang
··from Google
The Payment HQ is a fantastic company to work with! They have top employees from every industry background and always go out of the way to ensure positive client experience. It is a culture where the employees enjoy working there, as well as excel in a long lasting career. I’ve had the pleasure of working with their CEO (Charles Bayani) for over a decade and can confidently say that he is knowledgeable, personable, and one of the most hardworking individuals I know. I would highly recommend this company to any business owner looking to accept payment processing and more!
Alex Scatuccio
··from Google
Working with Charles and his team has been great, I highly recommend them, communication is great and everything has gone very smooth!
Leslie Williams
··from Google
Payment HQ offers great tool for small businesses as well as a lot of tutorials for you to be successful.
Nikki Gill
··from Google
A Lifeline for Our Business – Thank You, The Payment HQ!

When we were facing some of the toughest times in our business, The Payment HQ stepped in—not just as a service provider, but as a true partner we could trust. Without their honesty, integrity, and unwavering support, we might not be here today.

Charles and his team not only gave us great rates on merchant services, saving us thousands in unnecessary fees, but they also helped us gain access to capital at a critical moment. While other companies made empty promises or buried us in red tape, The Payment HQ delivered real solutions that kept us moving forward.

In an industry where trust is hard to come by, Charles runs his business differently. He genuinely cares about the success of the people he works with, and it shows. The Payment HQ doesn’t just process payments—they empower businesses to survive and thrive. We are beyond grateful for their honesty, their expertise, and their commitment to doing right by their clients.

If you want a merchant services provider that truly prioritizes your success, your search ends here. Charles and his team have built something truly special, and we are proud to be one of the many businesses they’ve helped.

Thank you, The Payment HQ—you’ve made all the difference.